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Please note we are now using Zendesk as a host for our support queries, please be assured that any support enquiries raised via this system will only be dealt with by Panelbase staff based in the UK and none of your personal details will be shared with any 3rd parties as a result of this.

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0800 195 8492 (UK freephone only)
Due to the current situation with COVID-19, this number will not be staffed from Saturday 21st March until further notice.

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The Mill, Hexham Business Park, Burn Lane
Hexham, Northumberland, NE46 3RU
Due to the current situation with COVID-19, there may be a delay in picking up any or actioning any mail received.

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If you have any queries, please visit the faq section of the website. You might find the answer to your question there and save yourself a little time before emailing us! If you still need assistance, please use any of the contact methods above and one of our team will be happy to assist you. is a division of Dipsticks Research Limited, company registered in England and Wales No. 3752827, VAT No. 659967260. Dipsticks Research Limited is registered as a Data Controller with the Information Commissioner's Office - registration number Z8203709. Dipsticks Research Limited is a member of the Market Research Society Company Partner Scheme and undertakes all research in accordance with the MRS code of conduct and ICC/ESOMAR International Code on Market and Social Research.
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